Terms and conditions

In accordance with the Law 2004-575, of June 21st, on Confidence in the Digital Economy (“Confiance dans l’économie numérique”), the following is the identification data of the company that owns the domain “hotelostende-nice.com”:

    • Corporate Name: Hotel Ostende, SARL
    • Share Capital: 12,805.72€
    • Intra-community VAT number: FR49963803523
    • Registered office: 3 Rue Alsace Lorraine – 06000 Nice
    • Telephone: +33 (0)4 93 88 72 48
    • Email address: reception@hotelostende-nice.com
    • RCS Number: Nice B 963 803 523
    • Tax ID: 96380352300017

Hosting & Design:

  • This website is hosted and created by:
  • Company: Mirai España, SL
  • Registered office: Fuencarral 6, 4º. 28004 Madrid (Spain)
  • Email: info@mirai.com
  • Telephone: +34 915 913 500
  • Tax ID: B80039340

The user is solely responsible for the use of the services, links, and hypertext included on this website. “Hotel Ostende, SARL” is not responsible for the illegitimate use that third parties may make of said material.

Neither “Hotel Ostende, SARL” nor any other party involved in the creation, production, or supply of this website will be responsible for any damages, costs, losses, or direct responsibilities nor the indirect or punitive unforeseen events that could occur due to access or use of this website.

Copyright

All audiovisual material, registered trademarks, or any element subject to intellectual or industrial property included on this website is the property of “Hotel Ostende, SARL” or has sufficient rights for its use. The reproduction of this material is only permitted for strictly personal use; any modification, reproduction, adaptation, rental, loan, transmission, or any other unauthorized distribution, even partially, remains prohibited.

Privacy Policy

“Hotel Ostende, SARL” informs you that all personal data received through any form on this website will be treated with the strictest confidentiality in accordance with the entity’s privacy and security policy as well as the Data Protection Law. These data will be included in a file registered with the National Commission for Information Technology and Liberties.

By submitting this form, the sender consents to the automated and documented processing of the data included in our database. We inform you that we may share your personal data with third parties, who may contact you by email regarding your stay, for example, to gauge your satisfaction or obtain feedback on your hotel experience.

MEDIATOR

After contacting the complaints service of Hotel Ostende, 3 Rue Alsace Lorraine, 06000 Nice, France, and in the absence of a satisfactory response within one month, the customer may contact the Tourism and Travel Mediator, whose contact details and referral procedures are available on their website: https://www.mtv.travel/

DISPUTES

In accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of May 21, 2013, on online dispute resolution for consumer disputes, Hotel Ostende informs you that, in the event of a dispute, users residing in the European Union can access the “Online Dispute Resolution Platform” developed by the European Commission to attempt to resolve any dispute arising from the provision of services by Hotel Ostende amicably. To access the “Online Dispute Resolution Platform,” you can use the following link: https://ec.europa.eu/consumers/odr/main/

NO RIGHT OF WITHDRAWAL

In accordance with Article L221-28 of the Consumer Code, the customer is informed that they cannot exercise their right of withdrawal.

TELEPHONE SOLICITATION

Consumers who do not wish to be subject to telephone sales prospecting can freely register on a telephone solicitation opposition list. For more information: Bloctel, https://www.bloctel.gouv.fr/